Support

How can we help?

Our team replies within one business day, Monday to Friday, 08:00–17:00 SAST.

Email support

Use the form — it routes your message to the right team.

Report fraud

Choose "Report a suspicious listing or user". Fraud reports are prioritised. If you've lost money, also open a case at your nearest SAPS station. Safety centre

Verification reviews

Most documents are reviewed within 1–2 business days.