Support
How can we help?
Our team replies within one business day, Monday to Friday, 08:00–17:00 SAST.
Email support
Use the form — it routes your message to the right team.
Report fraud
Choose "Report a suspicious listing or user". Fraud reports are prioritised. If you've lost money, also open a case at your nearest SAPS station. Safety centre
Verification reviews
Most documents are reviewed within 1–2 business days.
